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Dhgate has some merchants who are scammers, they do not send you the merchandise and then they tell you that they sent it and I did not receive it and I told them to send me the tracking number because the one on the order in the post office tells me that it is not valid and now that I want to log in to see if they sent me the information I realize that Dhgate closed my account and I have not been able to log in to my account to verify all my orders that company is a fraud
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Hello Jazmin G.,
I'm sorry to hear that the tracking number of your order is invalid. Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
You can also contact our customer service directly with more details like the order number, or your account information through this link:
https://www.dhgate.com/helpbuyer/helpcenter.html#pu1812_helptop-contactUs
Regards,
Mich
Customer Service