I would be leary of ordering from this company. I ordered 3 items from them it took over 2 months to receive them. Then when I opened the package I was extremely disappointed. The two button ups were tagged with the wrong size, so they wouldn't fit, (not even over my wrist). And the hoodie was not the item depicted in the picture on their web store page. I tried contacting them several times and kept getting an automated response. So I finally opened a PayPal dispute. I didn't receive human contact until from DressLily.com until then. Then they reference the dispute that I opened and ask the same questions their auto response asked me. So now I am supposed to ship the products back to china at my expense. And the cheapest rate I could find was nearly the original purchase price.
Dear Jay J.
Thank you for notifying us of your complaint.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Dresslily Customer Service