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Jay D.

Contributor Level

Total Points
80

1 Review by Jay

  • LogMeIn

8/11/21

Great salesman sold me the product. I clearly outlined what was needed and I was guaranteed it was manageable. I just required the ability to have an out of hours diversion.
I began in December 2020. In March 2021, we were still having issues.
Being an Australia based company, it was difficult talking to anyone due to different time zones. When I finally got someone they were all talk and little action.
I constantly was reaching out explaining my concerns and was promised it would be fixed.
After my many emails to this group, I gave up and moved to another company 3 months ago. They have finally contacted me after continuing to send me bills asking how they can help... Help by closing my account..

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