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Recently I made a purchase for a ton of manga for around $265 which would mean id get free shipping and I got charged (without knowing) $374.64 from right stuff. I emailed several times but no response, I tried calling but no response even on business hours they still somehow weren't open or answering, and it been over 5 days since I've tried to contact them. Don't ever buy stuff from there period
Jaspreet S.'s review of Right Stuf earned 31 Very Helpful votes
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I ordered a book they took my money and did not give me my book there website is a scam do not...
I ordered more then 19 items off this site ship alone cost more then the items. Only received 5...
Orders are generally held until all items in the order are in-stock in our warehouse. Unfortunately, the order you placed had items that were out of stock and due to the delays caused by COVID-19, it is taking longer than normal to receive the items from our publishers. You had reached out to our customer care team the day before your order shipped and I'm sorry but it is taking our customer care team longer than normal to respond to emails because we are working with a reduced staff to be able to practice social distancing.
You did receive free shipping on your order. As our website clearly states, all prices are in USD. The conversion of United States Dollar to the to is currently about $1 - 1.34 and banks typically charge a conversion fee (which can be about $20). So it looks like the amount of your order after converting it is accurate.
Again, I'm sorry our customer care hasn't been able to respond to you in the timely manner in which we are accustomed as we work to get caught up during these difficult times.