Jasper S.

So I ended up ordering a magilou from tales of berseria cosplay. When I ordered this I already knew that I was gonna edit out stuff I wasnt particularly happy about myself and just use it all as a base (her outfit is pretty complicated). Well I had bought the item around my birthday and then my friend ended up telling me they were gonna make me it and help me as a gift. Yikes. So I email them really quick HOPING there was a chance that I could get it canceled because PayPal wouldnt let me. Note that this was all in the same day that I bought it. I think I wrote at least 5 emails to them. To which they NEVER responded. At about 2 weeks I ended up actually forgetting about it. Live and learn you know? But then I ended up getting the cosplay in the mail... I was so confused honestly. But whatever roll with what you got. So I open everything and its honestly really great work... stitching is beautiful details are nice but the only problem... and heres the funny part. Well. Im a petite x small girl. And I ordered x small. Everything that came with her cosplay is an extra small. The tights, the arm bands, the shorts... hell even the hat has a small head. But the main top is literally large. Its so big on me that I can fit another person. At first I was angry, and then it turned into funny like how do you $#*! up that one thing? So bad? But I decided to email them asking for a replacement. Hey if I have the cosplay in my hands might as well use it. But I highly doubt they will reply to me considering I didnt even KNOW it was shipped out or that I would get it. Literally they never updated my order. And I had nice shipping too! Yikes! My favorite part is that I even messaged them on Facebook about it. I didnt even say I wanted the whole cosplay replaced. Just the top and they saw my message and didnt reply. Kinda laughable at this point at customer service but hey at least I can fix the issue myself sort of. So just be wary!