Jason M.

This website is not a scam. I have won a number of things and haven't gotten every single one of them. I do, however, have complaints...

They are EXTREMELY inconsistent and unprofessional. I won two items in the same day, I received one in less than a week, and the other took 4 1/2 weeks.

Customer Service is absolutely pathetic. 'Anthony' and 'Angelo' (the only two people that EVER answer the phones) seem like they have the power to do whatever they want. Ex: I tried logging on after being on the previous day and my account was inactive. I called and they said their "security software" flagged my account. I asked what the problem was, they stated (word for word) "I don't know". I asked how long my account will be inactive they stated "I'm not sure". It has been four months now and I still get the "I don't know" answer. I did nothing wrong either.

The 'shipping department' seems like a one man crew who just orders stuff off amazon.com, as almost all the items come in amazon boxes, with the packing slip inside coming back either to a residence, or a rinky-dink store in Brooklyn.