Jason L.

The other day to be specific march 11,2013 i ordered a laptop screen for my Toshiba Satellite L755 and since i live in California the expected day for the screen was on march 19 but the company manged to ship it to me 4 days early. But when my screen arrived i received it cracked and for a couple of days i was upset but i noticed that the website has a great support ticket system which there you can tell them what happened etc. but talk about customer service they asked me some brief questions and i answered them. Then, i sent them two pictures one of the box and package and one of the screen and then they asked me for the screen serial number in less than to 2 business days i received an email saying that they were going to send me a new one free of charge afterwords i received the tracking number and i received my new screen packaged twice as better as the first one shipped to me. The screen as flawless not a single scratch on it. That is why i would recommend every one that needs a replacement screen to order form laptop screens.com they have one of the best and fastest shipping rates and there screens are not all that expensive. Plus one of the best customer services that i have experienced.