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I ordered 3 shirts from this company. I am a Canadian size large. 1 shirt fit me and 2 were so small they fit my very slim 14 year old daughter. When I complained they answered me but offered no solution. When I complained to my MC (Bridgewater Bank) they declined to help me with it so I'm eating the amount I spent. DO NOT DEAL WITH THIS COMPANY!
This was their reply -
Dear Jason
Thank you very much for your recent message.
I am sorry for your issue. Could you send us the SKU number of the items that are not fit you? Then we will check them. How about giving you 40% compensation of the items? And you can still keep them.If you still want the full refunding, you need to return the items.As our company is in China, you need to pay for the shipping fee.So we don't think returning is a good choice. Wish your reply.
We sincerely apologize for any additional inconvenience that may be caused.
Best Regards
Vanessa
And this -
Dear Jason,
Thank you very much for placing your order with us.
We wish to apologize for any inconvenience that we may have caused. The items on our website made according by Chinese so some items maybe smaller. I can apply to offer you 6usd cash coupon as compensation, is it ok?
Best Regards
Maple
And my response here -
Cash coupon? A credit card refund for $10.00 would be good, what say you?
Tip for consumers:
Avoid at all costs, you've been warned!
Jason J.'s review of RoseWholesale earned 6 Very Helpful votes
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Dear Jason,
I wish to say thank you for providing valuable feedback to us.
We're very sorry for your concerns and the issues you have raised.
We have send you the solution to your email address and wish your quick reply.We want to give you a satisfied solution.
We are very pleased to report that we have spoken with this customer and offered an apology and consideration for his inconvenience. The manufacturer actually had a listing/description error.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.
Best Regards
Rosewholesale customer service