Pity that i cant review 0, they are just group, who try get your money, i asked many times, they dont responded, i ordered watch in 5th of august, bad experience! My first... dont buy anything, u can see live chat, many "pleased"customers like me, many hours waiting, then they advised customers support centre, then u expect execuses, then nothing, u lost the money... another please, i cant believe that companies like they are still here...
Dear Jan,
I want to offer my sincerest apologies to you for the delay of the shipment.
Firstly, we should have had this set-up correctly, and secondly, we should have responded in a much more timely fashion. For both lapses, we take full responsibility and want to restate our sincere apologies to the customer.
Could you please tell us your order number or tracking number so that we can offer a better solution?
Thank you for your time.
Gearbest.com