Janice R.

I ordered a wig and received my wig on September 16,2021. I immediately emailed Stella at luvmehsir about returning my hair. She told me to send pictures I did. I said the color is different from picture. Stella told me they could give me 30 percent off on next purchase. I said no then she told me to sell the wig. I said no then she offered me twenty dollars I said no. I said please refund my account. I was told they don't do refund only credits. I emailed back and said you have two different refund policies going on because the one that came with the hair states they will refund you in the form of payment you paid minus shipping. I attached the policy the came in the box with the hair. No more response from Stella. Buyer beware they don't honor return policy and hair is this hair was not quality.

My order took a long time to come. I'm used to fast shipping when I order products.

I was very pleased with my order that I placed on this site. Love my items. Order No. ******* Thanks