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I recently ordered a Louis Vuitton hand bag from Beyondtherack. I paid $176 for it. It was sold by a Chinese supplier. It is a fake and has the smell of petroleum. I called Beyondtherack about this problem of the smell and where it was made. Their answer."just wash it in water". Well, that didn't stop the horrible odor. Also, I received an answer from their service dept. that there was no history of my order. Watch out. Merchandise comes from China.!
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Hi Janet, thank you for taking the time to review BTR. We apologize for the negative experience you've had with Beyond the Rack. At BTR we not only pride ourselves on providing brand names at the lowest prices, but we also take a great deal of pride in our Customer Service. We would like to assure you that all our merchandise is 100% guaranteed authentic as BTR only deals with reputable vendors. If you can kindly email us at social@beyondtherack.com, with your order #, we will be happy to take a further look into your order for you. Please know that we're always here to help. Thank you