janet M.

SCAMMED>. I ordered a pac bed frame with storage and headboard. The headboard was missing a piece and the bed frame was of such poor material that likely would of broke before a years time. I immediately tried contacting the company to receive shipping labels and a refund. I was not ever able to reach a live person. It took 2 and a half weeks to receive a response for shipping labels. After receiving the labels I returned the Items to UPS in two days time. Then the next week I received an email as a follow up saying they are assuming I changed my mind and are closing the request.Its been a month and a half, I have sent 5 emails disputing this with proof of my return receipt from UPS, and I still cant get a reply.