I ordered my wedding dress from this site. Hesitantly. First of all, it did not come via UPS or FEDEX but by regular mail. It came in a tiny box smaller than a shoe box! When I opened it to inspect it I noticed right away some sewing details that were a little sloppy. Strings, loose buttons on the back, small decorative pieces hanging off it. Luckily I had ordered in plenty of time to have altered and fixed but not enough time to order a new dress. :(
Hi Janet, thank you for your comments. My sincere apologies for you having been subjected to such a frustrating experience on our website. We are not perfect, but our goal is to make every customer happy, while that's not always possible, it's still what we strive for.
If there is any quality issue with the products you purchased with us, please email me at jojo@vogueseason.com, we will sort out this issue shortly. We apologize for the inconvenience we caused. Regards, Jojo.