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Don't ever buy any dresses from this website. Should anything ever go wrong they are terrible to work with and will not give you your money back, even after providing evidence to justify your case. They represent many other companies out of the US. so it it VERY difficult to get appropriate responses given the time lag, lack of effective English and overall communication. I do no give them a rating at all, Is their less than Zero stars?
STAY AWAY!
Janet D.'s review of DHgate earned 2 Very Helpful votes
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Hi Janet!
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.
We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Thank you so much for your cooperation and have a wonderful day!
Regards,
Riane
DHgate