jane s.

I wish I had gone and reviewed this company before I ordered from them. If I had, I would have seen all of the terrible reviews about this company and would have NEVER ordered anything from them.

I ordered a pair a pj's on 12/25/15 and as of 1/12/16, I have yet to receive them. I sent an email to their "help" address and never received a response from them. Then I called them today, 1/12/16, and the lack of customer services is just almost unbelievable. I cannot believe that a business like this still operates.

Any other business would be offering to refund the shipping or give some sort of discount towards the order. But no, Catalog Favorites doesn't do anything.

I worked in retail for over 17 years and so I know how to provide good customer service. The fact that the two people I spoke to, couldn't care what so ever, that I was upset b/c I had yet to receive my package almost 3 weeks after I ordered it and had the audacity to make excuses on why I hadn't received the order, just blows my mind.

Needless to say, this will be returned as soon as I get this package. And will be writing a negative review on every possible website I can find about this company!