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janell s.

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1 Review by janell

The RealReal

  • The RealReal

“Mishandled/lost my LV, RR did NOT SELL, but RR wants to take 40% consignment fee”
4/28/24

RealReal mishandled my Louis Vuitton travel piece, priced it way below market value & when I requested return, parts came back missing. RR wants to pay me the low price (I did not agree to price) after they take out 40% commission! They LOST the item Real Real did NOT SELL the item. Why take a hefty commission? Customer Service ignores emails for weeks at a time! Horrible company!

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