I'm a penny pincher. So when they asked for the $15 for state taxes before even seeing my return, I was optimistic. Doing my taxes prior or turbo getting an idea i heard this was better, only for them to tell me i owed my state over $1300. At this time obviously incorrect and a waste of $15. Also they have no customer support number.
Hello Jamin, I am sorry to hear of your frustration. Our customer support agents are happy to help in assisting with your state filing and we do guarantee our calculations. We would love to look into this more for you. Please sign in to your account and select the "Contact Support" link in the upper right-hand corner of the page.
Jamin Has Earned 3 Votes
Jamin K.'s review of FreeTaxUSA earned 3 Very Helpful votes
Hello Jamin, I am sorry to hear of your frustration. Our customer support agents are happy to help in assisting with your state filing and we do guarantee our calculations. We would love to look into this more for you. Please sign in to your account and select the "Contact Support" link in the upper right-hand corner of the page.