I purchased a movie with fandango money to see Minions. We live over 30 miles from the theater and decided to go see the movie today, however I couldn't get the promo code to work so I called customer service. After a 20 minute wait I was told the site is down and I wouldn't be able to use the code until tomorrow. I asked them to just put $7.50 on my account and deactivate the code, but apparently the customer service reps aren't allowed to do anything. I will try again another day to use my code since I bought the item for the code, but will never give fandango my money ever again!