Trust me you are on your own dealing with these people. They are pass though for other distributers. Bought product and called to check on size of trays. I was told it was the correct size (unfortunately from the web site). It turned out that the web site had wrong UPC. They removed that size from their site and refuse to pay to return their mistake. Totally low brow group. I did not mind paying 2 times as much to get the correct size, but when they ship a size different from the site, they need to deal with their mistake.