I paid in full for two websites (subsaltcapital.com, and Terra Resources). I mentioned I wanted to work on subsalt first and then when finished we would focus on Terra Resources. My company rep sent an email that she was quitting and would assign my account over to another agent. That was the only contact I have had since paying for the sites, almost a month ago. And I did fill out the questionnaire before the allotted time. So this is not the holdup..
After on hold for 45 minutes after calling a number a Bluehost representative gave me, the gentleman took another 25 minutes to tell me that basically nothing had been done on the website, but he would forward my information on to his supervisor. But he did give me a case # I*******