james S.

On June 10 we ordered 2 control boards for or stove because they said that the parts were in stock and would be shipped the next day. Two days later we receive an email stating that parts were on back order for two more weeks. On June 27 we receive another email saying that it would be another two weeks before they would receive parts, 5 days later we get tracking number for one control board and other board still on back order. FED EX tracking showed part picked up on June 26 then it went into never never land finally arriving on Aug. 3 by USPS. Wrong part with circuit ribbon missing and second board still in never never land. No stove for over 2 months I ordered from them because they said that they had the boards in stock. Finally called and ordered the parts from Repair Clinc and should be here in another week. WILL NEVER ORDER from this company again. Thank God for a microwave oven and outdoor grill so we could cook our food.