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The merchant placed an order for me from my cart on their website. I did not place an order.
* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Contact lens I purchased from webeyecare.com did not work me. I rarely return items purchased via Internet, but with their banners of 100% satisfaction guaranteed, etc. I called customer service and found that in fact it's not 100% satisfaction guaranteed. I can only return unopened box, I pay for shipping, no return label, and worst of all a surly customer service rep. I'm going to buy a new contact lenses but not from this company.
James L.'s review of WebEyeCare earned 2 Very Helpful votes
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I have had four separate transactions with this company. I bought three pictures that I loved and...
I don't appreciate having a promise of 20% off bunlesd I burden myself woth robo calls.
I am deeply sorry to hear that your experience was less than ideal, as we pride ourselves on excellent customer service. We are eager to remedy this. Please give us a call at (888) 536-7480 when you have a moment. Again, I am sorry for the inconvenience and hope to connect you with our team soon.