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IF YOU WANT GOOD CUSTOMER SERVICE AND PRODUCT ON TIME LOOK ELSE WHERE U WILL NOT RECEIVE EITHER HERE... placed a order for a Lazer 5 moped on 2/19/15 and they canceled my order I call to find out why no one knows any thing then I reorder the same thing I get a confirmation sayin my order is ready for shipping on 3/2/15 today is 3/5/15 and my order still has not been sent I called once again to see what the hold up is they say they put my order on hold without notifying me I ask for compensation for all the mishaps and they cancel my whole order I ask why are the canceling my order their response was because I told them to and now they want to hold my money for 10 to 15 days so I can't order from another company
James L.'s review of GoKartsUSA earned 5 Very Helpful votes
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I placed an order for a go kart for my grandson. Billed to me but shipped to my daughter's house....
Avoid this company at all costs. The phone staff is arrogant and the minute you press them on...
GokartsUSA Manager's Response: This customer had several difficulties in placing his order. Ultimately, we had to cancel it. The payment was declined. We worked with the customer to get his order approved. We resolved the issue, approved his order and shipped out his bike. This was still apparently not to the customers's satisfaction and he placed the order in dispute. The customer's shipment was re-directed back to us, the order was cancelled and the customer received a full refund.