James C.

I am now writing to you for the fourth or fifth time. I thought I had a breakthrough last week when I received an email back from you clearly stating you would get back to me by phone in response to my complete dissatisfaction of your product. I don't want to have to go through everything I said as I'm sure it's on record, and assumed you would be prompt with getting back to me to resolve my dispute as you showed a sincere acknowledgement by way of an apology and an explanation for the tiny amount of product I received in an already very small jar of the idro… cream. I have now reached the point where I am going to try to disgrace this company by way of social media and posts. I believe I have been reasonable and patient in this situation and am so disappointed with the way things have been handled on your behalf. Not only did I cancel all transactions to your business but I also never received the outstanding amount owed for the postage of a product I never ordered or received, which was promised by one of your customer service employees but was also talked into paying for a COMPLETE product which was at very best a third of a jar! As I stated I was happy enough with the Argan oil as it was a full bottle. I am now sounding like a broken record and fed up with you lack of communication an any sort of compassion for my situation. I would gladly appreciate it if someone could get back to me ASAP as this has become farcical as is your company. Money and greed obviously is at the essence of your business. I have already started the ball rolling in regards to disgracing your company and won't stop until you are under. You can contact me in Australia on *******425 as I believe you should have the decency of speaking to me directly, not hiding behind an email. If only you had left me alone this unfortunate mess would never have happened. I truly hope you are proud of yourself and what you stand for. GREED! Please by all means post this on your reviews. Yours Ungratefully James Charters