Had a great experience with Night Vision Guys, particularly Steven B. He was incredibly knowledgable and straight forward with helping me make my purchase. He helped me select a night vision scope which I received promptly and exactly as described. The scope worked well but I chose to take advantage of the trade up policy and upgrade to a thermal scope. Again, Steven took a great deal of time on calls and emails to help me with my purchase. I got an exceptional deal and Steven B. Is a great guy to work with. Would highly recommend using him for any of your night vision or thermal needs!