Like many others, I've seen countless Zulily commercials and decided to do some browsing. When I saw the site said you had to be a member to purchase, I thought uh oh, there's a fee involved. But there wasn't. So I signed up and saw the cutest pair of women's boots for a price lower than other sites had for the same boots. Of course before purchasing I browsed several websites, including this one, for reviews and I was extremely hesitant because a good 75% of customers complain about slow shipping and the fact that most items can't be returned. However, I took a chance and my item was shipped out within 2 business days as the site said it would. I received my tracking number and a date for it to arrive within one week. Lo and behold, my boots arrived TWO DAYS EARLY! So I was on cloud 9. Just as beautiful as the picture and they fit wonderfully. Thank you Zulily for a great first-time customer experience.