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Jake M.

Contributor Level

Total Points
123

1 Review by Jake

  • Yodle

5/20/15

I too was lured in from a very good sales call and I too heard cheers from another sale. I thought at that moment..."you need to hang up!" I continued and ended up moving forward with their service.
After the initial set up, I quickly realized, this was a service that was very high in cost to benefit ratio. I called them back immediately following the set up call to cancel in hopes for a return of my money, beings that I only had agreed to something that performed to what I was explained to on the sales call. I in essence was paying for stuff I already did. My mistake but the sales person made it seem like I was missing out on certain features (Hook, line and sinker!).
So, the account manager that took my call, although very sweet and kind, could not refund my initial investment of $249.00. Siting "that they waved set up costs and all "indexing" they have done for me up to this point was costs they incurred." Which I would argue that very little to none had taken place up to the point of my set up call, which had just ended about 20 min ago.
They did offer a three month contract of $199 And a refund of $50 of paid advertising with the site that they set up. Just as long as I agreed to a three month term. I said to go ahead and keep the money and cancel everything. So, to sum up my brief experience, I paid $249.00 for about a 25 minute really great sales call, 45 min set up call and a 50 min cancelation call.
I know I may sound like a "rube" but for what it's worth, use my experience as a learning experience. If I can help a fellow Realtor out, to me it was worth it! Consider yourself warned!

Service
Value
Shipping
Returns
Quality
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Radley M. – Yodle Rep

Hi Jake - thank you for your feedback. I'm sorry that you weren't satisfied, and I'd be interested in hearing more about how we could improve to keep business like yours. If you have a few minutes and would be open to providing some more information, you can reach me at syvenna.siebert@yodle.com or 646-770-8974.

Thanks, and good luck with your business!

Best,
Syvenna

Jake Has Earned 23 Votes

Jake M.'s review of Yodle earned 23 Very Helpful votes

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