Whirlpool customer services worst ever i experienced in Canada so far. It is really bad. Our less than a year old fridge is not working for over 2 months. 6 technician visits so far,,,yes it is 6 visits so far and 10 calls to customer care. Fridge is still not cooling... when u call customer care, they say "our hands are tied, you need to wait for next technician". I feel like there is not way out of it and I may need get a local paid technician or throw this whirlpool fridge. Pool quality and poor service.