I have to get a new bank card. I got my free box like many other people. There was nothing about a second box requirement when i signed up or anywhere like others are saying, although after cancelling my account right after my initial order, i was still charged full price for the next box. After many emails, i have never received a reply, and their phone number just plays music and never brings you to a customer service agent. The products were alright quality, some smaller brands that are sold in drug stores and gifted through other legit services (ie. Ipsy), however i only recieved 4 items of the 5 promised, were in total worth nowhere near the supposed $80-100 value as advertised on thw website and that paired with the obvious choice to charge me past our agreement and not reply to emails has me convinced for sure they are just trying to get as much money from you as possible. Do not fall for the free box. It is not worth the trouble and money lost.