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Jade G.

Contributor Level

Total Points
168

2 Reviews by Jade

  • WigTypes

8/23/15

I use to order form this site previously then stopped because they sent me 2 wigs that were damaged, I then started to order from hairsisters which were great but since they changed their order payments to strictly paypal for some reason it doesn't work with my paypal account and this is the only site I'm having that issue with I called them numerous times they told me to use certain engines and it still did not work, so I was stuck and had to order with wigtypes once again now they have a 110% price match guaranteed I emailed them about it the day I received my items and never received a response from them and that was 2 weeks ago, they will go out of business if they continue this type of customer service by not responding to their customers because it seems as though they couldn't care less, so there's absolutely no respect for their customers regardless of all the money being spent, ugh so frustrating, buyer be aware.

Tip for consumers:
Buy beware I'm no longer going to order from them.

Service
Value
Shipping
Returns
Quality
  • iKeyless

3/17/14

I placed an order for a remote and remote skin 3 days after placing the order I then saw the negative reviews about the site, I emailed them after the 5th day because I couldn't review my tracking, I then emailed them and the claim it was shipped out and resent me the tracking number again, finally on the 7 day I called them I spoke to Amanda who then told me it's on back order I immediately canceled my order, I have never had this happen and I have ordered many things online, I am a mom of nb twins and I really don't have the time to sit at home thinking a package is going to arrive when it was never shipped, this is extremely unprofessional and a scam, my advice stay away from these people there are legit companies out there.

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Mike L. – iKeyless Rep

My name is Mike L, and I'm the new customer service manager with Ikeyless. Customer satisfaction is our number one priority, and I would really appreciate the opportunity to improve your experience.

Best Regards,
Mike L
Customer Service Manager
mikel@ikeyless.com
(877) 445-3953

Jade Has Earned 8 Votes

Jade G.'s review of iKeyless earned a Very Helpful vote

Jade G.'s review of WigTypes earned 7 Very Helpful votes

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