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Terrible! Don't go near this site.
My custom dress arrived with the waist measurement all wrong, they made it about 8cm too large. When I complained, they have told me that the photos don't prove anything (even thought they clearly show the waist is the wrong measurement). I am trying to send it back so they can see it but they aren't responding.
They told me to take it to a tailor to adjust it! After paying good money to have them make the dress properly!
I have ordered off jjs house, much better service and quality. I had no issues with them if you are after a custom dress.
Jacqui B.'s review of EricDress earned a Very Helpful vote
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Empty.
My dear friend:
I'm so sorry for the problems you have met. Could you give me your order number
So that I can check it. I will communicate with our sales manager about your problem.
And give you a satisfied reply.
You can also write me here: service@ericdress.com and info@ericdress.com.
Our sales manager will contact you.
Thank you for your feedback.
Ericdress