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This service is very disgusting. The vehicles are not kept up or cleaned. The customer service is terrible and inconveniencing. Only use for short runs nothing long, and bring your own sanitizers. Refrain from canceling as their refund policy is horrible, and also inconveniencing. When you point him out to the customer service agent they do not seem to care. They should invest in customer experience training.
Tip for consumers:
use only if you need to.
Products used:
nothing canceled the service. They are very unorganized.
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I have been using Zip car for more than 6 years now. I learned about this car rental company in...
I wish I had read reviews prior to using this car rental company. I have had multiple issues &...
