Jacquelyn I.

I frequently shop here for my little one. Always always always happy with my purchases and the little one is even happier when she gets new toys and clothes. I've never had an issue shopping here, except one teeny tiny issue. Clerk on my last visit had an attitude that would make the devil cry, but I chalked it up to a bad day. Everyone gets one! Keep up the good work otherwise.

Need there be a comment? Excellent across the board. Service, product, prices (whoa mama). They say you get what you pay for... well these prices gimme gimme gimme my treasures!

So I have yet to purchase anything from jclub. However I had a few questions about products, procedures and promos (oh my!) and opted to reach out using live chat first. I spoke with Chantel and she was very informative which is always a plus. Next I called in because they say you should always call and hear a live voice before shopping on unfamiliar sites, so I did. I spoke with Chantel again! We might be destined to be friends (if jclub even reads these). Once again she was very helpful and explained things to me that I should know but don't (blame the age!) I digress, she was great! So far I am quite comfortable with placing my first purchase with them and I do hope that it continues to go well. Mama loves a bargain and holidays are coming faster than a runaway train! (the point: excellent customer service means even if there should be an issue I at least know the reps are going to help and be nice about it.