Jacquelyn B.

I go to a lot of festivals and on Jam cruise every year so I buy costumes year round. My experience with this company was by far the worst I have ever had. First, their website is poorly constructed. They use PayPal as a payment option but the website didn't input the address properly from paypal. I noticed the error within seconds of receiving the electronic receipt. They only input the first line of the address, in my case, dropping the suite number to my office. I immediately contacted them thru their website to let them know of their error and hopefully save us both some grief. Sure enough, the error was never corrected. The package was undeliverable. I ordered the item 30 days before travel and they would not resend it until received by their dept and processed... even tho they could track it and see it was on its way. Luckily karma was on my side. I found the item cheaper on another site with much better service. They expedited the shipping and saved me 45 dollars. I will never shop with this company and I recommend you save yourself some unnecessary stress and avoid them as well. Costumes should be fun and this company made my experience anything but fun!