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Jacqueline W.

Contributor Level

Total Points
108

1 Review by Jacqueline

  • DressLily

2/8/15

So disappointed ordered a shirt took two months to arrive. When it did arrive it was too small no where near the correct size. It has a cut in the lace material. There solution is for me to pay for the correct size with a discount or give me a discount for future purchase. Or return it and pay for shipping back to China. So not happy will be contacting Paypal and filing a claim. Dont shop from them, and if you do use PayPal to protect you.

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CustomerService R. – DressLily Rep

Dear Jacqueline W.,

Thank you for your valuable feedback.

Please accept our sincerely apologize. We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

Could you please offer us your order number so that we can check for you? If it is our fault on that, we will absolutely do our best to make it right.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

Jacqueline Has Earned 8 Votes

Jacqueline W.'s review of DressLily earned 8 Very Helpful votes

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