I also had a horrible experience. I haven't been able to log in to the site for months and when I emailed the company to cancel I was told that I had to do it through the website. However, I can't even get to the website any longer. Finally I talked to someone today and they canceled it for me once I pushed. I was lured in with the 30-day trial and ended up wasting $34.99 for months and months. This site did not deliver and I recommend others to stay away.