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JacobU J.

Contributor Level

Total Points
80

1 Review by JacobU

  • Horrormerch

4/14/24

Like so many others on here, I purchased three items; two of them were pre-orders that they said would be ready in October 2023. October came and went and the pre-ordered items never arrived. I eventually received one of the three items, but the other two haven't shipped. I'm out $50, and it's been eight months. There's no real contact information on their website, and if you fill out the contact form, you get an automatic reply telling you to go to the product page for information. There is no way to check your order status and no way to get help. There's no Facebook account, and comments have been turned off on their Instagram account. Likely from so many people complaining about how bad they are. There's no way to warn people about this company. Now they're saying they can't reply to customers on here because of "customer privacy."
I will take every opportunity to spread the word about how this company will rip you off.

Service
Value
Shipping
Returns
Quality
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Horror M. – Horrormerch Rep

As we have sent in multiple emails, and all of your other reviews, and previous promotional emails... these items have just been restocked and are shipping in the order they were received.

Posting on multiple forums will not speed up your ship times as they are already in progress.

JacobU hasn’t received any votes.

JacobU hasn’t received any thanks yous.

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Empty.

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