Absolute Scam. This is poor business practice. Policies regarding their "membership program" are not clearly (obviously) indicated to the consumer. Your money, which they will continue to take EACH MONTH, will not be refunded! I have been charged for the last four months without making a purchase. There is not one item I wish to purchase on this website for the $160 worth of credits I now have on my account. The quality of the products is very poor which I realized after my initial purchase. I have been UNWILLINGLY charged every month since my initial purchase. Policy or no policy - this is the worst customer experience I have ever had. This company is hiding behind a loophole policy. BUYER BEWARE. I will continue to try to get my money back and cancel my account. Please don't make this mistake!