Jack H.’s Reviews of American Trucks & more

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4/14/24

Verified purchase

I have tried I don't know how many different times to call and people want to help me that's great customer service but if you lose a part part break you can't find it. How do you ever get a part for the items that you order if you can't reach the people that supply the Part I think it's ridiculous. That's my only complaint America trucks you guys did great. I think your suppliers are horrible because all they do is deal with you and you can't get parts so I would take a look at that.

Reason I chose this business:

My buddy said American trucks were a good place to get parts from. I believe you guys are reasonable. You guys gave me a discount when I went back out there and looked the price of dropped on my my product that I bought and you guys honored it and I think that’s noble and I’m very happy that you did that. I am not disappointed in any of American trucks. You guys did great thank you.

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Support R. – American Trucks Rep 4/8/24

I am so sorry to hear about your experience. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
I have called and left you a voicemail as well.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.

Amy