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Jack F.

East of New York City

Contributor Level

Total Points
81

1 Review by Jack

  • Sweetwater

1/30/24

I spent 3,200 dollars on a Martin D-28. There are issues with the top of this guitar. This guitar was suggested to me by the sales person, there were four to choose from. After I realized that the top had a wave spot in the wood and a possible area near the neck where the wood grain will spilt over time, they pretty much told me good luck it's wood deal with it. There sales pitch about the customer being happy with there purchase is a bunch of bull. They don't stand by what they sell. You may be getting a little money off on the guitar, but there receiving sub-par guitars from the manufacturer. Do your self a favor and go to the guitar store, look and handle the guitar in person to make sure it's perfect. Don't buy online and don't use Sweetwater...

Tip for consumers:
Don't shop at Sweetwater..............

Products used:
Martin D-28 Guitar

Service
Value
Shipping
Returns
Quality
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CustomerExperience .. – Sweetwater Rep

Jack - Thank you for taking the time to leave a review. I hate to hear that you didn't have a get experience with us and I would like to the opportunity to dig into this and see how we can make this right for you. Please email me directly at Justin_dunbar@sweetwater.com

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