JACEY W.

I WOULD LIKE TO KNOW WHY i HAVE CONTACTED YOU FOR THE LAST TWO DAYS TO RETURN SOME ITEMS AND YOU STILL HAVE NOT GOT BACK WITH ME. YOUR PHONE NEVER WORKS. EVERYTIME I CALL IT IS AN ANSWERING MACHINE THAT IS ALREADY FULL. HOW DO YOU DO BUSINESS YOU ARE SO UNPROFESSIONAL. I REALIZE YOUR ITEMS ARE CHEAP PRICES BUT PEOPLE WORK VERY HARD FOR THEIR MONEY AND IF THEY ORDER SOMETHING THEY WANT TO KNOW THAT WHATEVER THEY HAVE ORDERED THAT IF IT DOESN'T FIT THAT THEY CAN RETURN IT. I HEAR TOO MANY COMPLAINTS AND I HAPPEN TO BE ONE OF THEM AS WELL. IT ISN'T FAIR THAT YOU TAKE PEOPLES MONEY AND CHARGE THEM AND THEN THEY HAVE TO WAIT TO GET THE ITEMS OR WAIT TO RETURN THE ITEMS IF THEY DON'T FIT. IT JUST ISN'T RIGHT AT ALL AND IT IS VERY UNPROFESSIONAL.ON THE WAY YOU DO BUSINESS. YOUR WEBSITE GIVES A TELEPHONE NUMBER THAT IS TOTALLY USELESS YOU CAN'T GET THROUGH OR THE MESSAGE MACHINE IS FULL. YOU DON'T RESPOND WHEN YOU SUBMIT A TICKET WHEN YOU SAY YOU WILL RESPOND WITHIN 24 HOURS. IM SORRY TO SAY BUT THAT IS UNTRUE AS I AM STILL WAITING TO GET A RESPONSE FROM YOU AND IT IS NOW THREE DAYS AND I HAVEN'T HEARD BACK. THIS IS MORALLY WRONG. AS YOU ARE NOT PEOPLE OF YOUR WORD. IF YOU SAY YOU WILL GET BACK WITH THE PERSON WITHIN 24 HOURS THEN THAT IS WHEN YOU SHOULD RESPOND. I'M STILL WAITING AND I DIDN'T GET MY FULL ORDER. I AM USUALLY A MEDIUM BUT I WAS TOLD THAT YOUR SIZES RUN SMALL SO I ORDERED EXTRA LARGE TO BE SAFE AND THEY ARE MORE LIKE EXTRA SMALL. I GUESS I WASN'T SAFE ENOUGH THE NEXT SIZE WOULD BE 1X PLUS. I WOULD LIKE TO RETURN THREE ITEMS AS THEY ARE MUICH MUCH TOO SMALL I COULDN'T EVEN GET THEM PAST MY ANKLES. I PACKED THEM UP AND THEY ARE READY TO GO BACK TO YOU AS SOON AS I GET AN ADDRESS TO SEND THEM TO AND ONCE I SEND THEM OUT I WOULD LIKE TO HAVE MY CARD
CREDITED I WILL GIVE YOU ANOTHER DAY TO RESPOND. IF I DON'T HEAR BACK I HAVE NO OTHER CHOICE BUT TO REPORT YOU FOR BAD BUSINESS TO THE BETTER BUSINESS BUREAU I WORK HARD FOR MY MONEY AND IF I ORDER SOMETHING AND IT DOESN'T FIT I WOULD LIKE TO RETURN IT. THAT IS ONLY THE FAIR AND RIGHT THING FOR YOUR COMPANY TO DO. THANK YOU. JW