ivy h.

I ordered a bed on Sunday and my credit card was charged and I got a confirmation email saying that it would be in on Friday(today). I'm moving into my new apartment this weekend and was looking forward to having my new bed come in in time for the weekend. I waited all week and never got a shipping confirmation for the bed so I decided to call overstocked. They then told me that the bed was actually out of stock and there's nothing they can do about it. Now I'm stuck without a bed for my apartment! Never ordering from them again! Horrible customer service

I hate this website! Sure, a lot of their clothes are cute. But when I applied my promo code to receive 50% off my order, they only took off ~36% WTF! That is such a random number. The promo code said "50% off entire purchase." It didn't say anything about exclusions. Soooooo sketchy. I ended up paying $10 more than I was supposed to.
Secondly, the quality of the clothes is horrible. So not worth what I paid for. For their high prices, I would imagine great quality. But I guess I was wrong...
Also, their customer service sucks. There is no phone number so you have to communicate with them through email, which is not very effective when you need urgent help.
This website deserves to be shut down! I am never shopping at tobi ever again! And I am warning all of you to not shop there either. You're better off shopping at forever 21.