- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
AWEFULL. I did have a couple of simple pieces of male forwarded to me in a decent amount of time in the last year. Recently in the last 2 weeks I had my company-issued laptop forwarded to me because I had to leave town for a family emergency. After speaking to several people including the GM at the Staples in Birmingham, AL now no one know where the package is. IPostal didn't print the shipping label nor did Staples. Now there's no tracking number, no one knows where it is and supposedly no camera can identify who handled the package that day. This is after speaking to people who stated they were processing the package at the time I called. IPostal takes no responsibility for anything other than saying send us a receipt so we can try and reimburse you. Someone took my laptop and no one is fessing up to it. They're not to be trusted.
Ivan hasn’t received any votes.
Ivan hasn’t received any thanks yous.
Ivan doesn’t have any fans yet.
Ivan isn’t following anybody yet.
Empty.
Hi Ivan,
Thanks for your review. We are sorry about the issues you described.
A problem like this is extremely uncommon, but that does not mitigate the inconvenience you experienced. Our goal is that every customer should have a great experience at every mail center every time.
According to our records, our Customer Service team has launched an investigation into this specific situation and is working with your location to gather all pertinent information. Again, we apologize and will continue to work on your behalf.
Sincerely,
IPostal1