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Mike L.

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1 Review by Mike

LL Bean

  • LL Bean

“Excellent customer service”
10/7/23

Today, at the Cranston,RI, store I was waited on by Cathy O'Brien, who greeted me on the phone an hour earlier from my house in CT. From the moment she answered the phone, I knew I was in good hands. She worked diligently to find my unusual size pants. I WAS THRILLED TO PURCHASE JEANS THAT FIT PERFECTLY AND LOOKED GREAT. She exemplifies thea dedicated service to customers for which LLBean is known. The company is fortunate to have a person of Cathy's caliber working for them.Thanks, Cathy!

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