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The web site leads you to believe this is a free service. But once you finish they have a 1.95 fee to print resume. After spending an hour on there site completing your resume you say " F" it and pay the 1.95 thinking you just want to be done. After the hour you don't notice the small print at the bottom. $39.80 per month $477.60 per year not worth it and they know it. Thats why the website is set up to be misleading. After i realized my account had been hit 3 months at $39.80 i called customer service and listened to music for about an hour and a half... Nobody ever answered... went online. Used website chat, i had to login to cancel. They refused to give any refund not even for the $39.80 that was still pending in my bank account. Would not recommend this website to anyone!
Tip for consumers:
Buy resume software its cheaper and headache free.
Israel S.'s review of LiveCareer earned a Very Helpful vote
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Israel S.,
I’m very sorry that you have had this experience with our service and if you were unable to hold on with our customer service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your free.
All of our subscriptions are auto-renewing. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the email address you used to create your account so I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer