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Uniplaces charged me the whole month as well as the service fee even though i informed them that the appartment was dirty, bathtub didnt work, and there was literally a hole in the wall where a pipe went out, as well as he was arguing until 3 am complaining about me and I heard everything. After complaining several times they didnt take me seriously and stood by the landlords side who mostly ignored my questions or demands to fix and clean. I moved out after a week but am very disappointed with uniplaces
Lina B.'s review of Uniplaces earned a Very Helpful vote
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Hello Lina,
Thank you for taking the time to review our service. We are sorry to learn that your experience didn’t match your expectations.
Our main goal is always to help our tenants and landlords by offering complete information, mediating in solving any special requests and to be impartially fair to both sides, while also upholding our policies when they need to be applied. We're sorry that this resolution was not the one you expected.
We appreciate you making us aware of your negative experience and thank you for your feedback, so we can always strive to do better. We'll always be available if you have any additional questions or comments.
Kind regards,
The Uniplaces Team