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When I have had site or store credit with other companies, I have been able to use it as cash to purchase merchandise at the corresponding store/website. Not so with Open Sky. After being told that I had a $75 site credit, I spent 30 minutes shopping for about $70 of stuff I didn't need, but figured I would take it was free. Then I saw that the "credit" only covered a few dollars of the purchase amount, so that after shipping and handling were added, my order total actually exceeded $70. Nice. Call me naïve, but I still felt pretty misled. I never checked out, and never plan to shop Open Sky in the future.
Update: My response to Open Sky's response: The appropriate word for what you are describing is "discount coupon" not "credit." Until you start telling people what you are really offering them, you will continue to get negative reviews.
Isaac H.'s review of OpenSky earned 2 Very Helpful votes
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Took funds out of my account and cannot use it! Horrible card! My employer sucks! MHPWQ.org!
Hi Isaac! We are sorry to hear you feel that way. OpenSky is a marketplace with thousands of merchants, and many of them accept Credits/Discount Dollars on eligible products, which will be listed on each product ad and automatically applied during checkout. Each merchant can also decide what percentage of the total purchase price these credits can cover. You can learn more about this on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. If you have any other questions, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you further.