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So, I spent 227 USD to purchase uniforms from this company. The uniforms arrived on time with all the cheap materials. Sized one size bigger. The large is an XL, and the materials are cheap and see-through. I decided to return it, and I am charged for the return. On top of that, I am only refunded a certain amount of money. I requested for an exchange, and they said oh, we are sending you a link to exchange the uniforms, which never came. I am only giving them some time to work on my refund, and if that does not happen, I will report them to my credit card company, and they will refund the money. People, if you need your money back, go through your credit card bank and ask for a refund.
Tip for consumers:
Refund peoples money in full
Products used:
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Irin A.'s review of UniformAdvantage earned 2 Very Helpful votes
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The scrubs themselves are fine. They're fairly comfortable and the colors are cute. I've had a...
First of all, I love the material of this vest. However the previous style was much more...
Dear Irin A.
We’d like to express our sincere apologies for any dissatisfaction you may have experienced with your recent purchase. We take your feedback seriously and want to ensure we address your concerns promptly. We have a wide variety of styles, materials and prices for you to choose from and we have escalated this to our product team to check and verify that the fabric quality is the same as the one you expect and love. At Uniform Advantage, we are committed to maintaining the high standards we’ve upheld for over 35 years. Your satisfaction is our top priority, and we are eager to make things right for you.
When a return is processed online, you have the option to use our insured pre-paid return label or a carrier of your choice and there are no other charges associated to your returns. Please note that our Customer Service Specialists over the phone, chat, or email can assist you with your concerns and waive the return label fee if a defective item was received. Unfortunately, we could not find any interaction from you in our systems; to better assist you, could you please reach out to us via telephone, chat, or email and provide more details? This information will allow us to investigate the specific issues you’ve encountered with the purchased products and facilitate a satisfactory resolution.
Thank you for your understanding, and we appreciate the opportunity to improve your experience.