I'm stunned at the amount of bad reviews, I can categorically state that this site is 100% genuine. I've been a member from the first year it launched. To add; Marie does indeed reply to the negative and FAKE reviews with facts. Frankly if you lack the intelligence and intellect to navigate the site you need to book an IT computer course, not to mention financial issues with PayPal (if that's how you paid you're subscription) you're problem is with them. Good luck to you all out there and READ CAREFULLY the help section... so you're brains can absorb what I can see is crystal clear instruction for issues that can all be resolved.