Inessa K.

I send them a lot of boxes. Although the cheapest clothes they put on sale, the rest of the clothes they steal from me. Shipping to them, plus return guarantees is expensive. The only thing they pay is 20% of sales or so. In other words, consignors are the people who pay Swap's costs for Swap's operation. In contrast, there is no way for a consignor who also covers the cost of shipping, etc. make a profit. Or just as you give away your product for free, plus you pay for its shipping. So, when I realized this myself, I sent them the most valuable clothing as well to see if I could fix the problem I found by signing up to sell with them. Mostly winter jackets with tags, a few hundred dollars the leather Harley-Davidson jacket, and boots were stolen inside of Swap. All of this was bought legally and was intended for my children's father, who never received these clothes because he was shipped off to wartime Africa and was missing in action for two decades. Now, after a long time, I want to sell his clothes as I only have one income and no penny from him being exploited elsewhere. I have no family or friends as I myself ended up in the US "unplanned". So if you get my message, what do people who really don't belong here go through because of people like in Swap? Your business hinges on outsmarting others. Swap ruined my life. They are thieves, rude, and disrespect me because of the thieving nature of some of their employees. Also, any complaint you make means little because the law is on their side. Because such monopolies want high expectations from them and don't care about the victims if it was something wrong with us, or other flaws in the laws. Therefore, they sweep victims under the rug, especially with last names like mine.

I ordered from them and they didn't send me anything, only accepted money through Sezzle. Sezzle is just a processing center. They will charge your bank even if the retailer doesn't send anything. Retail has never been responsible. They are using Sezzle for payments under a different name, "Sneex" and not "Clicks". So it is a red flag. Anyway, the money was forcibly withdrawn from my bank numerous times. Once I disputed the charge and got the money back, the next week it went to them using Sezzle. My bank was broken because of the forced withdrawal. For what? Retail has never sent me anything or responded to me.

I ordered from the USA. I wasn't on "the waiting list", I ordered by the "availability" of the product. I was satisfied that I ordered the items I wanted. However, a few days later they said they didn't have one of the items I ordered. Apparently, they have a priority of selling to Asian customers? That's where my ordered item went? What a joke! They wanted to send me the rest of the merchandise. But now I don't need them.